SERVICES

Servicing

IMG offer's our customer's total peace of mind with our after sales servicing.

Our service centre Road and Track is Sydney's premier Ferrari, Maserati & Lamborghini independent specialists. The Road and Track service centre is extremely well equipped to service, maintain and repair your vehicle.

We have specialist tools and the factory diagnostic computers including those for Ferrari, Maserati and Lamborghini. Our staff include Senior technicians, Luigi Pacelli and Vic Guidice. Both have extensive experience and are factory trained. All our Road and Track staff are enthusiasts. We know what it is like to love cars and we cherish our customer's vehicles every bit as much as you.

Although we have all the technical abilities you would expect to find at the dealer, as independent specialists Road and Track is truly independent of the constraints often placed on the dealer network. We stock genuine parts but we are also happy to offer cost effective solutions such as repairing parts, replacing with 2nd hand parts. We listen to our customer rather than pushing to replace components just so that we can sell more parts.

1. Our Data Promise to you.

International Motor Group is committed to respecting and protecting your data whilst it is in our care. Any personal information we collect is only used to helps us to understand your needs and guides the way in which we interact and communicate with you about our products and services now and in the future. We have strict policies and procedures in place to protect your data when you send it to us, when we process it in order to provide you with the services you have requested or, where you have given us your permission to do so, to send you information that we think you'll find interesting, and thereafter when we store your data on our secure servers.

2. How do we collect and use your Personal Data?

We collect your details when you contact us or sign up for our weekly newsletter. We will always be transparent about how we plan to use your data so that you have the choice whether or not to give it to us.

It is not our practice to contact you if you have made it clear that you do not wish to hear from us about our products and services.

3. Do we share that data with any other companies?

International Motor Group does not sell or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work with or on behalf of International Motor Group under confidentiality agreements. These companies may use your personal information to help us communicate with you about offers and our marketing partners. However, these companies do not have any independent right to share this information.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

We transfer information about you if International Motor Group is acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

4. Questions regarding this Privacy Policy

If you have comments or questions related to this Privacy Policy please email info@internationalmotorgroup.com.au we will respond as promptly and as fully as we can.